Privacy Policy

Overview

This privacy policy applies to our services available under the domain and sub-domains of Source Intelligence and Source 44 LLC (together referred to as the “Company”). The set of services the Company provides constitute the Source Intelligence platform.

This policy (together with the Terms and Conditions on our website and any other documents referred to on it) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us.

What Personal Information Do We Collect?

To use most of our services, you need to create an account. If you create an account, you must provide us with some personal information before we can provide our services to you. At a minimum, you can create an account by providing us with your name and email address. Also, we may request minimal personal information about you when you register for a demo, whitepaper, etc.

Why Do We Retain Personal Information?

We retain personal information in accordance with applicable law, and for normal business operations. You will provide your email address and password when authenticating on our platform. Further, you are also providing permission for us to use your email address to contact you, for example: to notify you when other users have provided information you have requested from them on the platform; when another user is requesting information from you on the platform; to inform you of other events that require your attention, etc.

Use of Cookies

A “cookie” is a small text file stored on your local device, containing a small amount of information, enabling websites to provide you with a customized experience. Like most websites to which you log in, we use first-party cookies to enable you to use our services once you have logged in.

Cookies can also be created by our third-party partners to deliver customized services to you. These cookies to not provide any personally identifiable information to the third party, although they can identify your device.

Cookies can typically be disabled by your browser. If you disable first-party cookies, our services will not function correctly.

Access to Personal Information

At any time, you may make a written request that the Company provide access to your personal information, or to make any amendments and changes in the event of an error. Upon receipt of such a request (most expeditiously in English), we will first confirm whether or not we possess the referenced personal information relating to the request, and where appropriate and necessary, will do what we are able to facilitate the correction or amendment of the personal information upon your written request to do so. This right applies to your personal information and is subject to other limitations as defined by applicable law.

Individuals should direct such written requests to:

Source 44 LLC dba Source Intelligence
Legal Department
1921 Palomar Oaks Way, Suite 205
Carlsbad, CA 92008
USA

Deletion Procedures

If you wish to remove your personal information from our platform, you can contact us in writing at the above address, or at the email address customerservice@sourceintelligence.com to request this. We will comply with your request without undue delay.

Payment Information

The Company directs Customers who seek to pay by credit card to PayPal. Information transmitted to PayPal is governed by its terms and conditions, which are available at: https://www.paypal.com/ua/webapps/mpp/ua/legalhub-full

Children and Our Services

Our services are not directed to children, and you may not use our services if you are under the age of 18. We do not knowingly collect, use or disclose personal information about visitors under 18 years of age.

List of Third-Party Service Providers

We use various third-party service providers to improve our own services, as described below:

Amazon Web Services – https://aws.amazon.com/privacy/

Intercom – https://docs.intercom.com/pricing-privacy-and-terms/privacy/intercom-inc-privacy-policy

Google Analytics – https://www.google.com/analytics/terms/us.html

NewRelic – https://newrelic.com/termsandconditions/privacy

HotJar – https://www.hotjar.com/legal/policies/privacy

HubSpot – https://legal.hubspot.com/privacy-policy

SendGrid – https://sendgrid.com/policies/privacy/

customer.io – https://customer.io/privacy-policy.html

PayPal – https://www.paypal.com/ua/webapps/mpp/ua/privacy-full

Salesforce – https://www.salesforce.com/company/privacy/

Zuora – https://www.zuora.com/privacy-statement/

Twilio – https://www.twilio.com/legal/privacy

For most of these third parties, we do not provide them with any personally identifiable information, unless such information is required to use the service.

Changes to this Privacy Policy

Source Intelligence may update or modify this Privacy Policy from time to time. If there are changes to this Privacy Policy, we will post such changes here. Through these posted changes and updates, you will be notified here if any of the material changes that affect the use of your Personal Information and asked to opt-in to the new use of your Personal Information. If you do not agree with the changes to how your information will be used, or if you do not agree to this Policy, you are advised to immediately discontinue the use of this website, and to notify the Company, in writing, to either the physical or email address as noted above. By using and continuing the use and access of this site, you signify your assent to the Source Intelligence Privacy Policy. Please check the Privacy Policy each time you use our website to ensure you are aware of any changes in our privacy practices. Our Privacy Policy will indicate the date it was last updated.

Last updated: May 2018

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